WEBSITE/APP PRIVACY CODE

Your use of Travel Manitoba’s website(s) and any Travel Manitoba application is conditional upon your acceptance of this Website/App Privacy Code and the Travel Manitoba Privacy Policy, together with any corresponding Travel Manitoba Terms of Use for this website/app. If you do not agree to the foregoing, you are prohibited from using, in any manner, this Travel Manitoba site and/or app.

Travel Manitoba Values Your Privacy

(Last Updated: November 26, 2025)

At Travel Manitoba, your privacy is important to us. Travel Manitoba provides diverse services and has established its online and app properties to highlight Travel Manitoba programming and to provide users with information concerning news, events and travel and tourism opportunities and activities. Our features may focus on Travel Manitoba and/or third-party activities and undertakings.

In addition to the Travel Manitoba site, www.travelmanitoba.com, Travel Manitoba's online or app properties include without limitation: www.everythingchurchill.com, www.huntfishmanitoba.ca, anglers.travelmanitoba.com, hunters.travelmanitoba.com,
the Manitoba Master Angler App and Manitoba Explorer. Under its Travel Manitoba and Hunt Fish Manitoba banners, Travel Manitoba operates one or more E-Shops and offers product purchasing options to further promote related programs and activities.

Travel Manitoba is bound by the provisions of The Freedom of Information and Protection of Privacy Act (Manitoba, Canada) ("FIPPA") and, to the limited extent that we have any personal health information under our custody and/or control, we are also subject to The Personal Health Information Act
(Manitoba, Canada) ("PHIA").

Where Travel Manitoba engages in commercial activities and collects personal information, for example as part of its Travel Manitoba and Hunt Fish Manitoba E-Shops, Travel Manitoba adheres to the provisions of the Personal Information Protection and Electronic Documents Act
(Canada).

This Website/App Privacy Code is incorporated into and forms part of Travel Manitoba's general Privacy Policy, and outlines the manner in which we collect, use, disclose, safeguard, administer and destroy personal information under our control.

About Travel Manitoba

Travel Manitoba is a corporation established under The Travel Manitoba Act. Travel Manitoba works to foster development, growth and diversity in the travel and tourism industry in Manitoba. Travel Manitoba is responsible for, amongst other activities, tourism marketing, visitor information services, tourism research and public information.

We work regularly in cooperation with third parties in the travel and tourism industry to showcase some of the finest resources, events and activities that Manitoba has to offer.

Website and Services Deemed to be Offered from Manitoba, Canada

Travel Manitoba operates in Manitoba, Canada and its websites, apps and services are deemed to be delivered in and from Manitoba, Canada, and are subject exclusively to the laws of the Province of Manitoba and the federal laws of Canada applicable thereto.

This Website/App Privacy Policy Applies to Personal Information and Personal Health Information Under the Custody or Control of Travel Manitoba.

For the purposes of this Website/App Privacy Policy, "personal information" means recorded information about an identifiable individual. "Personal health information" means recorded information concerning the personal health, health care history or other health-related information concerning an identifiable individual.

Appointment of an Access and Privacy Coordinator

Travel Manitoba has appointed an Access and Privacy Coordinator to oversee its organizational compliance with applicable privacy laws and this Privacy Policy, and to ensure that Travel Manitoba is taking appropriate steps to protect personal information and personal health information under its custody or control.

The Travel Manitoba Access and Privacy Coordinator may delegate certain of his/her/their tasks to approved and designated Travel Manitoba personnel.

Links to Other Websites and Social Media Platforms

Travel Manitoba’s websites, apps, online publications and social media platforms may contain links to independent third party websites, apps, social media accounts and platforms for experiences, services, activities or destinations in and about Manitoba. A link shall not be construed as or deemed to be an endorsement by Travel Manitoba. Travel Manitoba does not own, operate, manage or control the foregoing and is not responsible or liable in any manner for the privacy or other practices of such third parties; any use of same should be carefully considered by you and is at your sole and exclusive risk. Travel Manitoba is not responsible or liable for third party services or activities. Users are advised to carefully review and consider privacy policies, practices and terms of service in assessing, accessing and using third party websites, apps, services, online publications and social media.

Newsletters

(a) As a requirement of the Canadian Anti Spam Legislation (CASL), we are required to collect basic personal information from each individual who signs up for our email newsletters. This personal information includes information relevant concerning the subscription by subscriber, including without limitation subscription date, time, subscriber name and IP address.

(b) Travel Manitoba wishes to provide you with useful and up-to-date travel information. We do this through delivery of publications, announcements, advertisements, carrying out of our services, newsletters, featuring of upcoming events and other communications for the purpose of establishing, developing and managing our relationship with you and providing you with our services. Occasionally, we send out messages on behalf of third parties (i.e. sponsors, partners, travel industry members). Messages might also include special deals, packages, announcements, products and other travel related information. We do not give these third parties access to our email lists.

(c) You can withdraw consent at any time by either using the unsubscribe form (email newsletter only), or by contacting us by email at info@travelmanitoba.com (posting of this email address should not be considered implied consent for electronic marketing messages, and should be used only for informational queries).

Cookies

(a) Travel Manitoba has set policy terms in respect of the use of cookies to collect personal information for its websites and apps.

(b) Travel Manitoba’s website does not presently collect any personally identifiable information through the use of electronic cookies. Certain Travel Manitoba apps may utilize cookies to allow the subject app to function remembering your uses with a view to enhancing your user experience. Travel Manitoba apps that utilize cookies will identify same in the terms of service. Travel Manitoba reserves the right to use electronic systems or online resources or service providers that do utilize cookie technology in applications to improve your user experience or that allow Travel Manitoba to better evaluate its services.

(c) As a user, you have the ability to control the use of cookies as part of your settings. Please note that restricting cookies may affect certain features of a website or online resources.

(d) What is a cookie? A cookie is a small file which contains limited information about your actions on our website and is connected to you through your IP address to identify your device on a network.

1. Privacy Practices

Accountability

(a) Travel Manitoba is accountable for all records under its custody and/or control, including without limitation records containing personal information and personal health information. Travel Manitoba's Access and Privacy Coordinator, together with his/her/their delegates, work to ensure that Travel Manitoba is meeting its privacy obligations at law.

(b) Travel Manitoba reserves the right to work with information managers or third party services providers in the course of carrying on business, offering its programs, delivering its services and providing goods, as applicable. Travel Manitoba remains responsible for personal information and personal health information that has been transferred to a third party for services and processing.

Travel Manitoba enters into contractual arrangements with its information managers and third party service providers to: (i) continue to protect personal information and personal health information from unauthorized use, disclosure and destruction, (ii) to ensure that appropriate safeguards and protections are in place for such third parties, and (iii) to bind such third parties to comparable privacy practices as those set out in this Website/App Privacy Code and the Travel Manitoba Privacy Policy.

(c) Travel Manitoba has in place training program requirements for Travel Manitoba personnel to ensure that personal information and personal health information are handled appropriately be Travel Manitoba personnel.

Identifying Purposes

(a) Travel Manitoba shall identify the purposes for which personal information and personal health information is being collected at or prior to the time of collection, wherever possible.

(b) Travel Manitoba collects personal information: (i) as reasonably necessary to carry out its programs, goods and services that you have subscribed for or requested, (ii) automatically through the use of our website, apps or online services and (iii) as otherwise permitted by law.

(c) Unless permitted by law, Travel Manitoba collects personal information and personal health information directly from the subject person unless you consent to third party collection.

Consent

(a) Travel Manitoba collects personal information and personal health information with the consent of the subject individual, unless otherwise permitted by applicable privacy laws. Travel Manitoba makes detailed information available concerning its program and service offerings to allow you be informed about the purposes for which your personal information and/or personal health information will be collected, used and disclosed.

(b) Your consent may be expressly provided in writing or implied based on circumstances; Travel Manitoba relies on express consent wherever possible.

(c) You may withdraw your consent at any time for the collection, use and disclosure of your personal information (effective from the date of withdrawal), subject, of course, to legal and contractual restrictions.

(d) Should you withdraw your consent, you will be advised by Travel Manitoba of the effects of such a withdrawal on programs and service delivery.

(e) Travel Manitoba may also request optional personal information or personal health information and will identify same as optional. Travel Manitoba will not withhold any programs, services or products for any failure to provide optional information, except where such optional personal information or personal health information is directly required for optional program/service completion and delivery.

Collection

(a) Personal information and personal health information may be collected directly from the subject person in connection with product and service requests and inquiries and through other means, such as subscriptions for e-newsletter lists, mailing lists, online request forms, contests, feedback forms, surveys, and personal interest forms. Travel Manitoba shall retain the information provided to complete the purposes for which the information was collected and to carry out the same or similar services. Where your name is included on our contact lists, and subject to any legal or contractual restrictions, you may unsubscribe from contact lists through provided unsubscribe options or by contacting us by email or as identified on our Contact Us information provided on our website.

(b) Travel Manitoba does not share or sell personal information or personal health information, and any such activities would be done in accordance with applicable laws.

Limiting Collection

(a) Travel Manitoba limits the collection of required personal information and personal health information to only that information directly required to complete a program, service or deliver products. You may choose to submit optional personal information to Travel Manitoba, and where the collection of personal information is optional that will be identified by Travel Manitoba.

(b) Personal information will only be collected by Travel Manitoba by fair and lawful means.

Limiting Use, Disclosure and Retention

(a) Personal information and personal health information will only be used and disclosed by Travel Manitoba for the purposes for which such information was collected or a use consistent with those purposes.

(b) Where personal information and/or personal health information is required for a new or additional purpose, an updated consent from the subject individual (or his/her/their legal representative) is required.

(c) Travel Manitoba will ensure that only the minimum amount of information is accessible for use by Travel Manitoba personnel as is reasonably necessary to carry out the defined purpose. In disclosing personal information and personal health information, Travel Manitoba personnel shall disclose only the minimum amount of information necessary to fulfill the purposes of the disclosure.

(d) Travel Manitoba has adopted reasonable physical, technical and administrative safeguards in compliance with its privacy law obligations to protect against unauthorized access, collection, use, disclosure and destruction of records containing personal information and personal health information.

Travel Manitoba has adopted a Retention and Security Policy which is incorporated by reference and forms part of this Privacy Policy detailing its security and privacy practices.

(e) Travel Manitoba employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our website, the date and time of the visit and the pages visited. We will not link these addresses with the identity of individuals visiting our site unless we detect an attempt to damage the site.

(f) Travel Manitoba shall ensure that all staff are aware of the importance of maintaining the confidentiality of personal information and personal health information.

(g) Personal information and personal health information that is no longer required (subject to retention periods set out in the Retention and Security Policy) by Travel Manitoba is destroyed, erased or made anonymous safely and securely under appropriate contracts with third party information managers.

Accuracy

(a) Personal information and personal health information used to make decisions concerning an individual shall be accurate, complete and up-to-date as reasonably necessary to make those decisions.

Privacy Breaches

(a) Travel Manitoba has established policies and procedures to address, investigate and respond in the unlikely event of a privacy breach. A privacy breach occurs where there is: (i) theft or loss, or (ii) unauthorized access, use, disclosure, destruction or alteration of records containing personal information or personal health information.

(b) Where Travel Manitoba determines that there is a real risk of significant harm to affected individuals in the event of a privacy breach, it shall notify affected persons of the breach and report same to the Manitoba Ombudsman and/or the Privacy Commissioner of Canada, as appropriate.

2. Requests for Access, Correction, Inquiries and Complaints

Requests for Access to Records

(a) As a public body, individuals have a right to request access to records under the custody or control of Travel Manitoba. Travel Manitoba shall respond to such requests openly and in good faith. Travel Manitoba must assess access to record requests under FIPPA, PHIA and PIPEDA requirements depending upon the nature of the request and the applicant in the case of personal information and personal health information. There are both mandatory and discretionary exceptions to disclosure obligations at law.

Travel Manitoba shall notify the applicant of its decision to disclose records in accordance with the deadlines and following the process outlined in the Travel Manitoba Privacy Policy.

(b) Requests for access to records shall be made in writing and using the prescribed form (see the Travel Manitoba Privacy Policy (link above) for required steps and a link to the subject form.

(c) Responses shall be provided : (i) in respect of general records/records containing personal information within forty-five (45) days of receipt of the request, or (ii) 30 days in respect of records containing personal health information made by the subject individual or his/her/their legal representative. The above deadlines are subject to extension in accordance with applicable law and would not apply in the event that the access request is properly transferred to a third party public body or trustee as appropriate.

(d) Personal information or personal health information shall be severed from the record to facilitate disclosure where possible.

(e) Responses shall have content in accordance with the terms of the Travel Manitoba Privacy Policy and meet legal requirements.

Requests for Correction of Records

(a) should an individual believe that his/her/their personal information held in a record under the custody and/or control of Travel Manitoba contains an error or omission, he/she/they may request in writing that the error or omission be corrected.

(b) Subject to certain exceptions specified at law, Travel Manitoba shall review the request and respond within thirty (30) days (which response date is subject to extension), indicating that the correction will be made or denying the request and allowing the individual to place a Statement of Disagreement on the record.

(c) Requests for correction shall be handled in the manner set out in the Travel Manitoba Privacy Policy.

Inquiries and Complaints

Should you have any inquiries, concerns or complaints in respect of Travel Manitoba's privacy practices, please direct same to our Access and Privacy Coordinator at fippaTMB@travelmanitoba.com .

We reserve the right to change and update our Privacy Policy and this Website/App Privacy Code on notice, and the last updated date shall be set out at the opening of this Privacy Code.